Information on data protection of Captrain Deutschland GmbH
1. General information
Captrain Deutschland GmbH (hereinafter referred to as "Captrain") is a full-service provider in the field of transport logistics and provides rail freight services. We collect and process personal data from you as part of our business activities; in particular, when you access this website, contact us by telephone, e-mail, fax, post, via social media, third-party portals or via the contact form on our website or if you conclude contracts with us. Personal data is all information that relates to you as a person or with which you can be identified as a person. In the following, we inform you which personal data we process, in which way and for which purposes we process them and about your rights in connection with the data processing.
The person responsible pursuant to Art. 4 No. 7 EU Basic Data Protection Regulation ("GDPR") is
Captrain Deutschland GmbH
Tel.: +49 (0)30 39 60 11-90
Further information can be found in our imprint.
Captrain Deutschland GmbH is also responsible for the presentation of other units of its company Group integrated in its website, such as:
- Captrain Deutschland CargoWest GmbH
- Dortmunder Eisenbahn GmbH
- Farge-Vegesacker Eisenbahn-Gesellschaft mbH
- Hansebahn Bremen GmbH
- Hörseltalbahn GmbH
- IGB Industriebahn-Gesellschaft Berlin mbH
- ITL Eisenbahngesellschaft mbH
- Rail4Captrain GmbH
- Regiobahn Bitterfeld Berlin GmbH
- Teutoburger Wald Eisenbahn GmbH
- Captrain Denmark ApS
- Captrain Netherlands B.V.
- Captrain Polska Sp. z o. o.
- ITL-Železnicní spolecnost Praha s.r.o.
In addition to this information, Captrain and individual companies of the Captrain Group may provide further, supplementary information for special processing purposes, in particular with information on the respective processing, processing purposes, the categories of data concerned, the recipients of this data, the legal basis of the processing, and the storage period.
2. Personal data, manner and purposes of processing, legal basis
When you access our website and view the contents on our homepage, we only collect and process the following personal data transmitted to us by your browser:
- The date and time of your visit to our website
- The pages you visited
- The amount of data transferred
- The type and version of your Internet browser
- Information about your device’s operating system
- The website from which you access our homepage (referrer URL)
- The access status (e.g. file transferred, file not found)
- Your IP address (temporary storage for the duration of the session)
We use this personal data to improve the functionality of our homepage and to adapt our presence and our offers in a targeted manner.
Furthermore, if you use the contact form on our homepage or when visiting third-party portals, we also collect and process the personal data requested there:
- Your e-mail address (personal or business)
- Your gender
- Your name and surname
- Your date of birth
- Your company
- Your address (home or business)
- Your telephone number (personal or business)
- Your message to us.
We use your personal data from the contact form exclusively for the establishment of contact.
If you contact us or conclude contracts with us outside the contact form, for example by e-mail or via the message function of a third-party portal, we collect and process the personal data provided by you:
- Your gender
- Your name and surname
- Your date of birth
- Your address (personal or business)
- E-mail address, telephone number and fax number (personal or business)
- If applicable, your employer or client
- Orders and information from communication
- Financial information, in particular account data
If you wish to submit an application for employment, we will collect the following personal data via the application form or your other application documents:
- Your gender
- Your name and surname
- Your date of birth
- Your home address
- Your personal e-mail address, telephone number and fax number
- Your curriculum vitae, communications from your previous employers, references, and any other documents relevant to your application, as required.
If the provision of your personal data is required by contract or for the initiation of a contract (including application), the lack of provision may, depending on the type of data, result in a contract (including employment contract) not being concluded with you, the contract with you not being fulfilled by Captrain and Captrain services not being granted.
When we use contract processors and other service providers and share personal information with them, we carefully select, instruct and monitor them in accordance with applicable regulations. An up-to-date list of the contract processors used by us as well as further information can be requested at the e-mail address given above.
The collection and processing of your personal data is permitted.
- Pursuant to Art. 6 para. 1 sentence 1(a) GDPR, provided that we have obtained your data protection consent for certain procedures.
- In accordance with Art. 6 para. 1 sentence 1(b) GDPR, insofar as the processing is necessary for the fulfilment of a contract with you or for the implementation of pre-contractual measures which take place at your request.
- Pursuant to Art. 6 para. 1 sentence 1(c) GDPR, insofar as the processing is necessary for the fulfilment of Captrain's legal obligations (such as storage obligations).
- Pursuant to Art. 6 para. 1 sentence 1(f) GDPR, insofar as the processing is necessary to safeguard the legitimate interests of Captrain or a third party. Captrain's legitimate interests include in particular the functionality of Captrain's IT system, the marketing of Captrain's products and services and the legally required documentation of business contacts.
When you visit our website, cookies are stored on your computer. Cookies are only stored if you have activated this function on your computer and agreed to their storage. Cookies are text files that provide us information about which pages and contents of our website were accessed via your browser. They serve to improve the user-friendliness of our website and also to analyse the use of our website itself or by third parties (evaluation of the use of the website, reports on website activities, provision of services to Captrain on the basis of the analysis). In this respect, we see a justified interest pursuant to Art. 6 para. 1(f) DSGVO (GDPR) both from Captrain and from third parties.
The following cookies are used by us:
- "Session cookies", which are deleted once you’ve concluded your visit
Matomo cookies are stored on the basis of Art. 6 Para. 1(f) GDPR. The website operator has a justified interest in the anonymous analysis of user behaviour in order to optimise both his website and his advertising.
If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again.
This website incorporates videos from YouTube. YouTube is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in advanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. YouTube connects to the Google DoubleClick network whether or not you're watching a video.
As soon as you start a YouTube video on this website, a connection will be established to the YouTube servers. This will tell the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, you can allow YouTube to directly associate your surfing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.
In addition, YouTube may store various cookies on your device after you start a video. YouTube can use these cookies to obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve usability and prevent fraud. The cookies remain on your device until you delete them.
If necessary, after the start of a YouTube video, further data processing operations may be triggered over which we have no control.
YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1(f) GDPR. If a corresponding consent has been requested (e.g. a consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1(a) GDPR; the consent can be revoked at any time.
4. Advertising and personalisation
To protect your rights and interests, however, we only use pseudonymous data in the form of temporary cookies. The legal basis for this data processing is Art. 6 para. 1(f) GDPR. You can refuse the storage of cookies. If your pseudonymous data is processed for advertising purposes, you have the right to object to such processing at any time, with effect for the future, pursuant to Art. 21 para. 1 GDPR, even after prior consent has been given. If you object to the previously approved data processing in this respect on the basis of legitimate interests, a corresponding cookie will be set or a setting will be stored on your terminal device which documents your revocation or objection. In the browser, the objection or revocation applies until you delete the cookie in the respective browser.
Legal basis for data processing Art. 6 para. 1(f) GDPR.
5. Processing of data on other websites
We would also like to be available to you as a contact outside our online platform and are therefore represented on third-party social media platforms such as Facebook and Instagram.
In addition, if you provide us with information, you are giving us your consent within the scope of Art. 6 para. 1(a) GDPR.
In particular, we use the information received to analyse the enquiry and response of our company’s representation on the portals. The legal basis is Art. 6 para. 1(f) GDPR. Here we only use pseudonymous data and compile anonymous statistics. The data is deleted if it is no longer required for the purpose for which it is intended, and if there are no legal obligations to retain it. If the data is required for other, legally permissible purposes, their processing will be restricted, i.e. the data will be blocked and not processed for any other purposes.
As the operator of our fanpage on the Facebook platform, we are jointly responsible with Facebook for the processing of your personal data.
Through our fanpage, we can contact Facebook users and provide information regarding Captrain topics. For this purpose, we collect and process your personal data on the fanpage that is addressed to us. We also do this by means of the Facebook service "Facebook Insights". Through the Facebook Insights tool, Facebook provides us with statistically processed and anonymized information about individuals who are connected to, or visit, our site in order to analyse this data, including for market and opinion research purposes, to customise our presentation and offers in a targeted manner. We are not able to personally identify you through Facebook Insights or any of the associated analytics. In order to generate the required statistics, Facebook Insights stores cookies on the end devices of Facebook users. These cookies store this required data. There is no obligation on your part to provide your personal data via cookies. As a Facebook user, you have agreed to the processing and storage of personal data by Facebook upon registration.
The legal basis for the collection and processing of your personal data carried out by Facebook for us via the Facebook Insights tool for the aforementioned statistical purposes is Art. 6 para. 1 sentence 1(f) GDPR.
Facebook processes the collection and evaluation of personal data and is able to establish personal references based on this data.
Which data is collected by Facebook and for which additional purposes it is processed by Facebook is beyond our knowledge. Facebook is responsible for further data processing.
Facebook can make a data transfer to the USA. Facebook has, however, submitted to the EU-US Privacy Shield, which promotes data protection. Further information can be found at
6. Consent and revocation
If we have obtained your data protection consent for certain procedures, you have the right to revoke this consent at any time. The revocation can be sent to us in writing or by e-mail to the address stated above under No. 1. The legality of the data processing up to the revocation remains unaffected. After revocation, your personal data may be further processed, insofar as this is permissible on a legal basis other than consent, e.g. to fulfil a contract, legitimate interests or a legal obligation of our company.
7. Storage location and duration, automatic deletion
Unless otherwise stated within the framework of this data protection declaration, personal data stored by Captrain will be deleted if it is no longer required for the purpose for which it was intended and if there are no legal obligations to retain it. If the data is required for other, legally permissible purposes, its processing will be restricted, i.e. the data will be blocked and not processed for other purposes.
8. Your rights
At no cost to you, you have the right to receive information concerning your data. In addition, you have the right to the correction, deletion or restriction of the processing of your personal data as well as the transfer thereof. You may also object to the processing of your personal data. You can send us your enquiries to the address provided in No. 1 above. The responsible supervisory authority for data protection complaints against our company is the Berlin representative for data protection and freedom of information (Berliner Beauftragte für Datenschutz und Informationsfreiheit) Friedrichstr. 219, visitor entrance: Puttkamerstr. 16 - 18 in 10969 Berlin. However, they can also contact any other supervisory authority within the EU.
9. Links to other websites
The online offer contains links to other websites. Captrain has no influence on the content of third-party websites. Captrain does not assume any responsibility for external content that can be reached via links, and does not adopt this content as its own. The respective provider or operator of the website is always responsible for the content of the linked pages. Captrain will remove such links immediately upon becoming aware of any legal violations.