Quality and Safety
Always first-class. Always safe. – this is our mission! Captrain Deutschland always delivers first-class, safe logistics services. And never rests on its laurels. What's more, our locomotives not only look green - they also run "green". European rail freight transport generates only a fraction of CO2 emissions compared to road transport by truck. Our wheels don't stand still either. We regularly have external experts put us through our paces in the various business units.
The certificates of the subsidiaries and associated companies of the Captrain Deutschland Group can be found on the respective company pages. The certificates of Captrain Deutschland GmbH can be found here.
ISO 9001
The Captrain Deutschland Group is subject to an annual audit in accordance with the internationally recognised quality management system, ISO 9001, during which we externally demonstrate that quality determines our thoughts and actions in every sub-process. Our process and systems-focused approach meets our objective of continuous development and improvement.
SQAS
Captrain is qualified and experienced in the handling of everything from chemicals, through mineral oil products, to residues in need of monitoring and other explosive goods. Our companies, Dortmunder Eisenbahn GmbH, ITL Eisenbahngesellschaft mbH and Captrain Deutschland CargoWest GmbH, have successfully completed the SQAS Assessment recognised throughout Europe. SQAS (Safety and Quality Assessment System) requires that transport companies – especially those serving the chemical industry – undergo regular and consistent safety, quality and environmental sustainability assessments by independent external experts.
AMS & OHSAS
The health and safety of our staff is our top priority. This involves identifying hazards at an early stage and introducing preventive measures. The internationally recognised occupational safety standard, OHSAS 18001 (Occupational Health and Safety Assessment System), is a system for constantly improving companies' occupational health and safety. Based on the requirements of OHSAS 18001:2007, Dortmunder Eisenbahn GmbH and Hansebahn Bremen GmbH have been awarded the 'AMS Occupational Safety Management System' certificate by the statutory accident insurer, VBG.
ECM
The safety of 'rolling stock' is another priority for Captrain Deutschland. Captrain Deutschland GmbH is recognised as an assessment body in accordance with §5 Para. 1d Sentence 1 No. 2 General Railway Act. The workshops of Dortmunder Eisenbahn GmbH, Hansebahn Bremen GmbH and ITL Eisenbahngesellschaft mbH hold freight wagon maintenance certificates (ECM IV) in accordance with EU Directive 445/2011 of 10 May 2011 (ECM-VO). In addition, Dortmunder Eisenbahn and ITL Eisenbahngesellschaft have been certified as Entities in Charge of Maintenance – ECM and therefore meet all the requirements to ensure the safe operational condition of freight wagons.
Energy
The continuous increase of energy efficiency as well as the minimization of energy use are an essential part of our operational activities. For this purpose, the companies of the Captrain Deutschland Group have established a certified energy management system in accordance with DIN EN ISO 50001 or have undergone an energy audit in accordance with DIN EN 16247-1.